Return & Refund Policy

We want you to love your purchase. If you are not completely satisfied with your order, we are happy to assist you according to the following return policy.

Return Period

We accept return requests within 30 days of delivery.

Customers must contact us within 30 days of receiving their order to request a return.

Return Eligibility

To be eligible for a return:

The item must be unused.
The product must be in its original packaging.
The product must be in resalable condition.
Proof of purchase is required.
Beauty & Fragrance Products

For health, safety, and hygiene reasons, opened or used fragrance products may not be eligible for return unless the item arrives damaged, defective, or incorrect.

If you are unsure about a product or need assistance, please contact our customer service team before returning your item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

Please provide:

Order number
Description of the issue
Photos of the product if applicable

We will review your request and provide a replacement or refund if approved.

Refund Process

Once your return is received and inspected, your refund will be processed within 5–10 business days.

Refunds will be issued to the original payment method.

Please note that processing times may vary depending on your bank or payment provider.

Return Shipping

Because we provide free shipping on all orders, customers may be responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

Contact Us

For any return or refund questions, please contact our customer support team. We are happy to help.